Digital transformation is pressuring businesses to deliver a self-service experience to IT and non-IT users. Users want an experience that hides technology complexity and allows them to easily understand and order services. Automation can help drive this experience to provide operational efficiency and service improvement.
Users derive benefit from automated service catalog that combines technical and functional tasks in an intuitive interface and offers a streamlined experience.
Developed by Metsi, Simpla is a unified UI platform that facilitates front end and back office integration with the fulfilment of automated processes. This greater transparency and control help both your IT staff and users track and manage lifecycle of a service, from initial request to fulfillment.Book a demo