Metsi’s Service Catalog-as-a-Service Solution makes IT Simpla!
Imagine a world where you can order stuff yourself. A world where you click and receive within seconds or minutes.
The idea of a catalog of services that enables this without all of the time and development costs associated with it.
Metsi Technologies has developed a solution that enables customers to produce and manage their own Service Portal.
Complex Services can be developed and offered to the end user in minutes and we can connect to your existing automation and orchestration platforms, so we’re not re-inventing the wheel.
- Out of the box integration with any Rest or Database based system, configurable with the minimum of effort.
- A true Service-Catalog-as-a-Service – we can offer to host and support this solution onsite or off-premise using reliable and industry tried and tested technologies.Multi Tenant, Group and Role based access giving multiple options to industry standard requirements for a customer facing platform.
- We have developed true “W.Y.S.I.W.Y.G” form and service definitions using drag and drop UI design.
We can cover any use case for a variety of services such as:
- Business process automation.
- Application Lifecycle Management.
Need to order a new Virtual Machine? Need to order a pizza? Or book a car parking space, or even submit a compliance audit request? Any IT or non IT service can be defined and fulfilled using workflow automation.
The interactive forms will capture all information required to fulfil the service request, such as virtual machine CPU size, memory size, hard drive size as well as network details.
We can add costings to these service requests and provide chart and reporting metrics around it.
This portal can be your unique interface linking your customers, partners and employees via automated processes.